For Product Assistance
Customer Service
Regular Support Hours
Phone Support Hours: Monday through Friday 5 AM – 4 PM PT
Chat/Email Support Hours: Monday through Friday 5 AM – 5 PM PT
Phone: 888-358-0212 (US & Canada)
Phone: 520-917-1200 (International)
Email: support@scilearn.com
Text Support: 207-292-7193 (NEW!)
Knowledge Base: http://scilearn.force.com/Support
Technical Specifications
For Sales Assistance
K12 Schools in the US & Canada:
Hours: Monday through Friday 5 AM - 4 PM PT
Phone: 888-816-0010
Email: info@scilearn.com
Professionals in Private Practice in the US & Canada:
Phone: 888-358-0212
Email: customerservice@scilearn.com
Hours: Monday through Friday 5 AM - 4 PM PT
International Customers (outside the US & Canada):
Interested in representing or implementing Fast ForWord products? Find contact information for your country.
Parents (Fast ForWord Home):
Phone: 888-750-0116
Email: SalesInfo@scilearn.com
Hours: Monday through Friday 7AM - 4PM PT
For Corporate Communications
Public Relations:
Richard Cheng, Vice President of Global Marketing
Phone: 520-282-6262
Email: rcheng@scilearn.com
Corporate Offices:
Oakland - Corporate Headquarters:
1956 Webster Street, Suite 200
Oakland, CA 94612-2943
Phone: 888-665-9707
Fax: 510-444-3580
Email: customerservice@scilearn.com
Tucson Office:
6375 East Tanque Verde Rd. #200
Tucson, AZ 85715
Phone: 520-917-1200
Fax: 520-298-0059
